Quality of relationships with alternative suppliers: The role of supplier resilience and perceived benefits in supply networks


Borekci D. , Say A. I. , Kabasakal H., Rofcanin Y.

JOURNAL OF MANAGEMENT & ORGANIZATION, cilt.20, sa.6, ss.808-831, 2014 (SSCI İndekslerine Giren Dergi) identifier identifier

  • Cilt numarası: 20 Konu: 6
  • Basım Tarihi: 2014
  • Doi Numarası: 10.1017/jmo.2014.51
  • Dergi Adı: JOURNAL OF MANAGEMENT & ORGANIZATION
  • Sayfa Sayıları: ss.808-831

Özet

Supplier-buyer exchange relationship and quality of that relationship (supplier satisfaction and commitment) have been examined from various angles in the extant literature. Yet, there is a paucity of research investigating the influence of supplier characteristics - especially supplier resilience - on relationship quality. Driven to fill this gap, this study aims to develop theory of the influence of perceived benefits from supplier-buyer exchange relationship and supplier resilience on relationship quality. Data drawn from 97 supplier-buyer dyads were used. Hierarchical regression analyses showed the positive influence of both perceived benefits from supplier-buyer exchange relationships and supplier resilience on relationship quality. Further empirical and theoretical implications, as well as the limitations of the study, are discussed.